Flight Operations Controller

CFS is expanding its team and searching for a talented, operations-driven professional to join the crew. As one of South Africa’s leading aviation partners, the company provides integrated aviation solutions across aircraft management, charter operations, and specialised support services. Guided by a commitment to safety, operational excellence, and exceptional customer service, the company delivers tailored aviation solutions to private, corporate, and commercial clients throughout Southern Africa and beyond.

The company is looking for a highly organised, proactive, and operationally focused individual who demonstrates sound judgement and can communicate confidently across multiple departments. The successful candidate should be comfortable working in a dynamic, fast-paced operational environment where priorities can shift quickly and attention to detail is essential.

• Prepare, coordinate and administer all flight-related documentation, including operational flight plans, passenger documentation, crew briefings, flight movement information, and other records required for the safe and efficient execution of each flight.
• Conduct comprehensive pre-flight briefings for the flight crew, ensuring the timely communication of routing, weather conditions, NOTAMs, airport information, operational restrictions, and permits.
• Liaise closely with the client services team to establish flight requirements and coordinate all necessary operational arrangements, including overflight and landing permits, airport slots, ground handling, fuel, crew accommodation, transportation, and other supplementary services.
• Prepare, review, and file flight plans, ensuring all information is accurate, operationally appropriate, and aligned with applicable aviation regulations and company procedures.
• Coordinate with flight crew, maintenance, ground handling providers, FBOs and other operational partners to support aircraft readiness and the seamless execution of daily flight operations.
• Maintain accurate operational records, flight logs, and internal systems, ensuring all flight-related information and documentation is current, complete, and appropriately recorded.
• Maintain effective communication across operational departments, providing timely updates regarding aircraft movements, schedule changes, delays, and other developments that may affect clients, crew, or service providers.
• Support the Operations Department in maintaining safe, compliant, and efficient day-to-day flight operations, while consistently upholding CFS’s standards of operational excellence and service.
• Work on a rotational shift basis, including weekends, public holidays and outside standard business hours, as required to support the operational demands of the business.

• Fluent in written and spoken English, with a high standard of professional communication.
• National Senior Certificate (Grade 12/Matric or equivalent).
• Previous experience within an aviation operations environment is advantageous, particularly within flight operations, dispatch, charter, or an Operations Control Centre (OCC).
• Strong computer literacy with proficiency across Microsoft 365 applications and the ability to confidently navigate digital operational systems.
• Comfortable adopting new technologies and AI-enabled tools to improve efficiency, streamline administrative processes and support day-to-day operational requirements.
• Strong organisational and problem-solving capabilities, with exceptional attention to detail.
• Willing and able to work rotational shifts, including weekends, public holidays and outside standard business hours, as operationally required.
• Valid driver’s licence and access to own reliable transport.

CFS offers a market-related package on a cost-to-company basis, including Provident Fund and Medical Aid contributions. Details pertaining to the remuneration package and applicable benefits will be discussed during the interview process.